The Vanilla system license is intended as lifetime and includes free updates for 12 months from purchase.
Annual subscription for further updates is 25% of the purchased license value.
Technical support included:
Freelance: general support ticket, response within 15 days
Studio: priority response within 5 days + 1 hour of free virtual production consulting
Broadcaster: support within 24 hours via email
The Vanilla system license is intended as lifetime and includes free updates for 12 months from purchase.
Annual subscription for further updates is 25% of the purchased license value.
Technical support included:
Freelance: general support ticket, response within 15 days
Studio: priority response within 5 days + 1 hour of free virtual production consulting
Broadcaster: support within 24 hours via email
