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Our support is always free via email in 14 business days for everyone. If you think you need more support from us, you can buy a monthly based subscription that give you access to premium assistance.
Our tier 2 and 3 are email only. If you subscribe to our Tier 4 you get a telephone number you can call 24/7 to get immediate assisstance from us.
Limits: 5 email tickets/month for every tier and 2 phone calls in Tier 4, max 60 minutes each.
Note that this covers only technical support for maintenance and issues but don’t give you access to customizations and consultancy.
Our support is always free via email in 14 business days for everyone. If you think you need more support from us, you can buy a monthly based subscription that give you access to premium assistance.
Our tier 2 and 3 are email only. If you subscribe to our Tier 4 you get a telephone number you can call 24/7 to get immediate assisstance from us.
Limits: 5 email tickets/month for every tier and 2 phone calls in Tier 4, max 60 minutes each.
Note that this covers only technical support for maintenance and issues but don’t give you access to customizations and consultancy.